Terms and Conditions

Last updated: June 1, 2026

These Terms and Conditions govern the use of the SkyRez platform ("SkyRez", "the Platform", or "the Service"), operated from Mexico. By registering or using the Service, you accept these terms in full. If you do not agree, please do not use the Platform.

1. Description of the service

SkyRez is a Software-as-a-Service (SaaS) platform that enables tourism businesses — including transportation providers, tour operators, hotels, vacation rentals, and restaurants — to create, customize, and integrate booking widgets into their websites or digital channels.

The Service includes:

• Generation and configuration of booking widgets by vertical
• Processing of online (B2C) and offline (B2B) reservations
• Reservation management dashboard and CRM
• Stripe integration for online payments
• Availability, rate, and season management

2. Registration and account

To use SkyRez you must create an account providing accurate and up-to-date information. You are responsible for:

• Maintaining the confidentiality of your password
• All activity that occurs under your account
• Notifying us immediately of any unauthorized use

SkyRez reserves the right to suspend or cancel accounts that provide false information or violate these terms.

3. Plans and payments

Subscription plans

SkyRez offers monthly subscription plans whose cost varies by vertical (transportation, tours, hotels, vacation rentals, restaurants) and reservation volume. Current prices are published on the pricing page.

B2C transaction commission

Reservations paid online by end customers through Stripe are subject to a 2% commission on the transaction amount, retained by SkyRez at the time of payment.

Billing

• Subscription charges are made monthly in advance
• No refunds are issued for partial periods
• Prices may be modified with 30 days prior notice

4. Acceptable use

By using SkyRez you agree not to:

• Use the Service for illegal or fraudulent activities
• Post false information about your services or prices
• Attempt to access other users' accounts or data
• Reverse engineer, copy, or redistribute SkyRez software
• Use the Service to send unsolicited communications (spam)
• Intentionally overload the Platform's infrastructure

5. Intellectual property

SkyRez and all its components — code, design, brand, logos, and content — are the exclusive property of SkyRez and are protected by applicable intellectual property laws in Mexico. Use of the Service does not grant you any ownership rights over the Platform.

Content you upload (descriptions, images, rates) remains your property. By uploading it, you grant us a limited license to display it in the context of your widget.

6. Service availability

SkyRez makes reasonable efforts to keep the Service continuously available. However, we do not guarantee uninterrupted availability. We reserve the right to perform scheduled maintenance, notified in advance whenever possible.

7. Limitation of liability

To the maximum extent permitted by Mexican law, SkyRez shall not be liable for:

• Loss of revenue or profits resulting from the use or inability to use the Service
• Errors, interruptions, or data loss caused by third parties (Stripe, AWS, etc.)
• Indirect, incidental, or consequential damages
• Disputes between the tourism service provider and their end customers

SkyRez's total liability to the user shall not exceed the amount paid for the Service in the three months prior to the event giving rise to the claim.

8. Cancellation and termination

You may cancel your account at any time from the administration panel or by contacting us. Cancellation takes effect at the end of the current billing period.

SkyRez may suspend or terminate your account immediately if:

• You breach these Terms and Conditions
• There is fraudulent use or illegal activity
• Repeated chargebacks occur on your transactions

9. Modifications

SkyRez reserves the right to modify these Terms at any time. Modifications will be published on this page with at least 15 days' notice for material changes. Continued use of the Service after changes take effect constitutes acceptance.

10. Governing law and jurisdiction

These Terms are governed by the laws of the United Mexican States. Any dispute arising from their interpretation or performance shall be submitted to the competent courts of Mexico, expressly waiving any other jurisdiction that may apply by reason of domicile.

11. Contact

For any questions about these Terms:

• Email: [email protected]
• Form: Contact page